What I have done

Education

2020 - 2022

Bachelor of Social Work | Eastern Michigan University, Ypsilanti, MI

Pursuit B.A. in Eductation | Franciscan University, Steubenville, OH

Work Experience

•    Built Python pipelines automating Power BI export formatting into personalized Excels distributed to 220+ sales and renewal reps with CC routing across resolved org hierarchy; reduced VP's manual prep from 10+ hours a month to under 30 seconds

•    Diagnosed churn model's data segmentation flaw; proposed and now building LLM-based feature layer for subjective signal from Salesforce, coordinating across France data science, Power BI/Snowflake data, external vendor teams, and leadership

•    Taught AI agent-building (Copilot, Slack AI) to the team; three teammates presented their builds at global meetings, establishing the team as the AI-forward group and prompting VP-driven AI project assignments

•    Built multi-source automation pipeline merging Power BI and Salesforce exports across 1,600+ accounts, scoring account risk and generating personalized email drafts for AEs, CSMs, and renewal reps

•    Reconcile deal-level financial calculations for high-value enterprise deals ($25K–$12M), exporting Salesforce data into Excel models and validating figures for accuracy; built VBA macros that accelerated reconciliation and improved consistency across 5+ deals daily, saving 25+ minutes daily

•    Built a Python scheduling engine (1,400+ lines) enforcing FTE targets, shift balancing, PTO, rest buffers, and role eligibility to automate 6-month schedules for 172 physicians across 5 hospitals, turning a 3-month manual process into two weeks

•    Designed a Teams questionnaire intake process and normalized 550+ unstructured provider preference requests into algorithm-readable data tables

•    Delivered tailored data solutions for small business clients, including a custom Excel financial planner with income and asset projection formulas

•    Built interactive Power BI dashboards using DAX measures to surface actionable business insights for client engagements

•    Processed ~$8K weekly in client financial awards ($100–$5,000 range), reconciling income and expense statements in ServiceNow and Excel and researching eligibility against policy guidelines

•    Implemented evidence-based curricula across Life-Skill and Prevention groups while maintaining 100% audit accuracy documenting client progress, intake data, and outcomes in JAIS